?Role Overview:We are seeking a seasoned SAP Functional Lead with deep expertise in SAP S/4HANA Public Cloud, particularly within the Professional Services domain. This role is primarily focused on managing day-to-day operations support, ensuring system stability, user satisfaction, and continuous improvement of SAP processes. The ideal candidate will also have strong functional knowledge in Project Systems, Time Entry Management, Record-to-Report (R2R), and foundational understanding of Procure-to-Pay (P2P). Familiarity with SAP Business Technology Platform (BTP) and SAP Application Lifecycle Management (ALM) is essential to manage the broader SAP ecosystem effectively.
Key Responsibilities:
- Lead and manage daily SAP operations, including incident resolution, service requests, and user support.
- Ensure smooth functioning of SAP S/4HANA Public Cloud across business units, with a focus on Professional Services processes.
- Collaborate with business stakeholders to understand operational challenges and provide timely solutions.
- Monitor system performance, proactively identify issues, and coordinate with SAP support or internal teams for resolution.
- Oversee functional areas including:
- Professional Services: Project creation, time entry, billing, reporting.
- R2R: General ledger, asset accounting, financial reporting.
- P2P: Vendor management, procurement cycles (basic level).
- Support change management, testing, and deployment using SAP ALM tools.
- Work with technical teams to leverage SAP BTP for integrations, extensions, and analytics.
- Maintain documentation, SOPs, and training materials for operational processes.
- Drive continuous improvement initiatives and support enhancement projects.
- Ensure compliance with internal controls, audit requirements, and SAP best practices.
- Experience in SAP modules such as FICO, SD, PS. Strong solution design and configuration experience (Solution Builder and Central Business Configuration).
- Knowledge of the SAP Cloud Application Programming (CAP) Model is advantageous.
- Good understanding of In-App Extensibility, Side-by-Side extensibility, and form design using Adobe LiveCycle Designer in the SAP S/4 HANA Public Cloud environment.
Required Qualifications:
- Bachelor’s or Master’s degree in Information Technology, Business Administration, or related field.
- 8+ years of SAP experience, with at least 3 years in SAP S/4HANA Public Cloud.
- Proven experience in Professional Services domain within SAP.
- Strong functional knowledge of R2R and working understanding of P2P.
- Hands-on experience in managing SAP operations support and issue resolution.
- Familiarity with SAP BTP and SAP ALM tools.
- Excellent communication, stakeholder management, and leadership skills.
- Experience in agile environments and cross-functional collaboration.
Preferred Skills:
- SAP Certification in S/4HANA Public Cloud.
- Experience with SAP Analytics Cloud (SAC).
- Exposure to global rollouts and multi-country implementations.
- Understanding of compliance and audit requirements in SAP environments.
